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Castlegar & District Public Library Community Engagement Survey

The Castlegar Library is planning for our next three years and we need your help! Take the Community Engagement Survey until the end of July. The survey takes about 8 minutes to complete. Your feedback is important in determining the future of the Castlegar & District Public Library!

Please select your age group:

18 or younger

19 - 29

30 - 44

45 - 54

55 - 64

65+

Where do you live?

City of Castlegar - North

City of Castlegar - South

RDCK Area H

RDCK Area I

RDCK Area J

Genelle

Other

Are you a library user?

Yes

If you selected "no", please tell us why:

How often do you use the library? Include library website and online library resources such as ebook and audiobook services or databases.

At least once a week

A few times a month

Once a month

Once every few months

Once or twice a year

Never

How would you like to find out what is happening at the library? (Select all that apply)

From library staff/posted in the library

Library email newsletter

Library website

Library social media (Facebook, Instagram)

Castlegar Source

Castlegar News

Pennywise

Posters in town

Other

Please rate your satisfaction with these library services:

	Excellent	Good	Poor	N/A
Customer service and library atmosphere	Excellent	Good	Poor	N/A

Digital collection (Libby, LOTE, LinkedIn Learning, etc.)	Excellent	Good	Poor	N/A

Physical collection (books, magazines, DVDs, CDs, etc.)	Excellent	Good	Poor	N/A

Lendable technology (Playaway tablets, radon detectors, thermal imagine cameras, carbon dioxide monitors)	Excellent	Good	Poor	N/A

Library kits (baby bundles, Batpack, Yoto players)	Excellent	Good	Poor	N/A

Social media (Facebook, Instagram)	Excellent	Good	Poor	N/A

Public Wi-Fi and computers	Excellent	Good	Poor	N/A

	Excellent	Good	Poor	N/A
Print/photocopy/scan/fax services	Excellent	Good	Poor	N/A

Hours of operation	Excellent	Good	Poor	N/A

Library space (décor, layout, furniture, cleanliness, seating, meeting rooms, etc)	Excellent	Good	Poor	N/A

Interlibrary loans	Excellent	Good	Poor	N/A

Library website	Excellent	Good	Poor	N/A

School year programs (Toddler Time, Pre-School Story Time, Reading Buddies, Youth Friends of the Library)	Excellent	Good	Poor	N/A

Summer Reading Club	Excellent	Good	Poor	N/A

Please include any comments on these library services if desired:

Based on your complete experience with the Castlegar & District Public Library, how likely are you to recommend it to your family and friend?

100

On a scale of 0-100:

I wish our library… (please indicate below a wish you have for a library program, collection suggestion, welcoming spaces, etc.)

Please tell us a story or memory of how the Castlegar & District Public Library has positively impacted you or your family.

Please describe any barriers to accessibility that you have encountered while using the library.

Please feel free to add any additional comments that you would like us to consider when it comes to the future of the library.

Create Your First Online Survey